At Trendozzi, we value customer satisfaction and strive to deliver quality products. Please read our Refund, Return, and Cancellation Policy carefully before placing an order.

❌ Order Cancellation

Physical Products
  • Orders can be cancelled only before the item is shipped.
  • Once an order has been shipped, it cannot be cancelled under any circumstances.

💳 Refund Policy

🚫 No-Refund Policy

Trendozzi follows a strict no-refund policy for all products.
However, refunds may be considered only in the following exceptional cases:

  • The product was not received by the customer
  • The product was lost in transit
  • The wrong product was delivered
  • The product was damaged during shipping

All refund requests are subject to verification and approval by our team.

🔄 Refund Process (When Applicable)
  • If a refund is approved, the refund amount will be credited to the original payment method used during purchase.
  • The refund will be processed within 7–14 business days, depending on the payment gateway and bank processing timelines.

📦 Return Policy

We are committed to ensuring customer satisfaction and stand by the quality of our products. Below are the conditions under which returns are accepted.

✅ Eligibility for Return

Returns are accepted only in the following cases:

  • Defective product
  • Damaged product
  • Incorrect product received

➡️ The return request must be initiated within 24 hours of receiving the product.

🔁 Return & Replacement Process
  • Once the return request is approved, the replacement process will be initiated within 2–3 business days.
  • After dispatch, the replacement product is expected to be delivered within 4–7 business days.

⚠️ Important Notes

  • Delivery timelines may be affected due to:
    • Courier or transport company delays
    • Adverse weather conditions
    • Other unforeseen circumstances
  • Trendozzi is not responsible for delays caused by external factors beyond our control.

We aim to make the return and replacement process as seamless and transparent as possible.
By placing an order on Trendozzi, you agree to this Refund & Returns Policy.